iPhone mobilinc app suddenly not working

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Re: iPhone mobilinc app suddenly not working

Postby PdLex » Wed Nov 23, 2011 2:51 pm

All is correct and the blue light does not blink when I issue a command.
PdLex
 
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Re: iPhone mobilinc app suddenly not working

Postby AdminWes » Wed Nov 23, 2011 3:14 pm

Thanks. It does look like there is a corner case in MobiLinc that is preventing commands from going out where there is only X10 devices in MobiLinc.

There is a work around.

- Log into your SmartLinc's web page.
- Click the Wrench with the box Icon in the lower Left corner.
- Pick any room and name it "Dining Room" or anything else.
- Check "Show Room".
- Click "Save and Return".
- Verify that your room now appears in the web page.
- Click on the Room and verify that you have at least one scene listed in that room.

- In MobiLinc go to My Setting->Lighting Controller.
- Tap the Sync Button and select Update Only.
- Once complete, go back to My Scenes.
- Verify that you have your scene here now.
- Go to My Devices and select your X10 device.
- Tap the ON/OFF button and see if the iPhone network indicator is now spinning sending traffic to your SmartLinc. Also look to see if the SmartLinc's Blue LED now flashes on commands from MobiLinc.

Please give this a try and let me know if this works for you or not.
Wes
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Re: iPhone mobilinc app suddenly not working

Postby PdLex » Thu Nov 24, 2011 9:18 am

Seems to work perfectly. Thanks for the outstanding support and quick responses!
PdLex
 
Posts: 4
Joined: Fri Nov 18, 2011 5:22 pm

Re: iPhone mobilinc app suddenly not working

Postby AdminWes » Thu Nov 24, 2011 9:29 am

Great! Glad it's all working for you.

We'll get this fix into our next release.

Wes
AdminWes
Site Admin
 
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Joined: Sat Feb 07, 2009 2:52 pm

Re: iPhone mobilinc app suddenly not working

Postby mDx » Mon Nov 28, 2011 5:55 pm

Hello Wes,

Sorry for the long delay but just had a chance to get over to my uncle's place, turns out the internal ip address changed. I updated the smartlinc contoller to reflect and able to connect on 3G

Everything is perfect.

Thanks for the help.
mDx
 
Posts: 5
Joined: Mon Nov 14, 2011 3:42 pm

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