MoblLinc Pro for Android 3G/4G connection

Submit feedback, comments, and support help here.

MoblLinc Pro for Android 3G/4G connection

Postby Dusty » Wed May 01, 2013 4:26 pm

I have set up my new smartlinc 2412N. Moblinc pro works fine on wifi but as soon as I am out of range or turn wifi off, I loose connection and get the red cuicle E in the top right of the cell phone screen. I am able to access the smartlink from an internet connection both 'I'm at home' and 'I'm not at home'. I tried using my phone broser internet connection (smartlinc.smarthome.com) and it did find and connect to the smartlinc once I entered the user id and password. I was then able to turn the light on and off (although it did not report back the status change).

The smartlinc is new out of the box this week.
The mobleinc pro is version 1.2.2.
The router is set up woth prot forwarding to port 6533
Both the local and extern http and port are identical ans set to 192.168.1.xxx and port 6533

Any suggestions?
Dusty
 
Posts: 2
Joined: Wed May 01, 2013 4:11 pm

Re: MoblLinc Pro for Android 3G/4G connection

Postby AdminWes » Thu May 02, 2013 6:24 am

Hi Dusty,

Yes, I think you need to enter in your external IP address for the External IP field instead of your local IP. When outside of your network, the 192.x.x.x address won't work. Instead you should use your router's external IP address here.

Please see this post:
http://forum.mobilinc.com/viewtopic.php?f=11&t=233&sid=83bd196d9766af4940f015bbfcd8ea53

Wes
AdminWes
Site Admin
 
Posts: 2137
Joined: Sat Feb 07, 2009 2:52 pm

Re: MoblLinc Pro for Android 3G/4G connection

Postby Dusty » Fri May 03, 2013 3:56 am

I entered my router IP address into the external field and Mobilinc pro works perfectly. First class support! Thank you Wes.
Dusty
 
Posts: 2
Joined: Wed May 01, 2013 4:11 pm

Re: MoblLinc Pro for Android 3G/4G connection

Postby AdminWes » Fri May 03, 2013 6:03 am

Thanks Dusty! Glad you are back up and running!

Wes
AdminWes
Site Admin
 
Posts: 2137
Joined: Sat Feb 07, 2009 2:52 pm


Return to MobiLinc Feedback and Comments

Who is online

Users browsing this forum: No registered users and 2 guests

cron