ICON Dimmer status is on when it is off

[bwhyte]

Wes...
I have the latest version of Pro on an iPhone and a Smartlinc rev 2.1. I have several Icon dimmers that all work correctly, except one. When I start up the app, tap on my devices and update it sets the status of this dimmer to on, even though it is off. If I turn it on, then off, it registers off. The slider works fine. Would I be correct in assuming that the problem is the dimmer and I should discuss with Smarthome?

By the way the latest version is WAY better than the previous, good work. Really like the Thermostat interface for my two Venstars.

Tempe, AZ

[AdminWes]

Hi bwhyte,

Thank you!

I've seen similar things in my test setup where a device is having trouble communicating to the SmartLinc. What usually fixes it for me is to attempt to link that device to the SmartLinc through the button press and hold method to link it into an unused scene. If you can do that successfully then launch MobiLinc again and see if that status of that devices isn't any better.

Wes

[bwhyte]

Wes...
That worked for me as well. Thanks.