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sync with homeseer error

PostPosted: Sat Jan 18, 2014 7:22 pm
by irfanh
Just installed the MobiLinc No limit plugin in HS. I am unable to get the iOS app HS MobiLinc to sync with home seer.
I have enabled the plugin in HS but cannot get to the config page to set the default password and port.
Is there a setting to get to the page?

Re: sync with homeseer error

PostPosted: Sun Jan 19, 2014 2:43 pm
by AdminWes
Hi irfanh,

You'll also need the normal MobiLinc plug-in for Homeseer as well. The No Limit plug-in works with the base MobiLinc plug-in to give you unlimited connections.

Wes

Re: sync with homeseer error

PostPosted: Sun Jan 19, 2014 3:23 pm
by irfanh
Thanks for the reply.
I activated the MobiLinc plugin as well. I am still getting the "Network error" on the iPhone when I "Tap to sync with HomeSeer". The username password, local http and port are correct and correspond to the MobiLinc config settings.
Any thoughts on the next step of troubleshooting?

Re: sync with homeseer error

PostPosted: Sun Jan 19, 2014 5:57 pm
by AdminWes
Hi irfanh,

Network errors almost always indicate that the settings in HS MobiLinc on your iOS device does not match the settings for your HomeSeer PC.

Double-check that your iOS device is on the same network as your PC as well and start with just the local/HTTP settings first before trying to setup external access with a router port forward.

Also check your HomeSeer log file to make sure that the MobiLinc plug-in for HomeSeer is starting up as well.

Wes