MobiLinc doesn't seem to recognize new Insteon lock control

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MobiLinc doesn't seem to recognize new Insteon lock control

Postby satwar » Thu Aug 17, 2017 2:22 pm

I had to replace my Insteon lock controller 2458A1 and found it has been replaced by 2862-222. The device icon shows up as a wall dimmer switch instead of wireless door lock, I assume because it doesn't know what a 2862-222 is.
satwar
 
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Re: MobiLinc doesn't seem to recognize new Insteon lock cont

Postby AdminWes » Thu Aug 17, 2017 4:20 pm

What does the Admin Console identify it as? My guess is that the ISY firmware doesn't actually see it as a doorlock...or it's not telling MobiLinc that it's in the doorlock family.

Please send the results of: /rest/nodes on your ISY's IP address. Example:
http://10.0.1.5/rest/nodes

Please send to:support@mobilinc.com with the name of the Door Lock so I can find it in your list and see how it's getting identified.

Wes
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Re: MobiLinc doesn't seem to recognize new Insteon lock cont

Postby satwar » Thu Aug 17, 2017 5:02 pm

Yes, ISY identifies 2862-222 as a lock controller. I dumped the node report and will be emailing soon. The name of the lock controller is Front Door Lock in folder Front Door/Front Door Lock.
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