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Trigger Link

PostPosted: Mon Mar 12, 2012 9:16 am
by Mridixon
Just had a quick and hopefully an easy question! I have 2 trigger lincs that are linked to 2 Insteon switches that control lighting 2 closets. While in the MobiLinc app I'm not able to see the correct staus of the lights if they are turned on by the trigger linc. What would I have to do to get this staus to change in the MobiLinc App?

Re: Trigger Link

PostPosted: Mon Mar 12, 2012 9:32 am
by AdminWes
Hi Mridixon,

What does the ISY Admin Console report as the status for these lights? Both the Admin Console and MobiLinc get status information from the same source.

Have these lights been added into the ISY? If so, do they report correct status in the ISY Admin Console? A somewhat common solution is to use the Admin Console to "Restore" the device. This will re-write the link records back to the lights and will hopefully fix status issues like what you are seeing.

Wes

Re: Trigger Link

PostPosted: Wed Mar 21, 2012 8:23 pm
by Mridixon
Thank you!!