Hello,
I've had an ISY994i installed in my home for over a year, it works great, flawless. The ISY software works great, it detects my ISY every time I need to use it to link a device, change a schedule, etc.
I finally decided to get an iPad app to control the lights so bought Mobilinc HD.
I installed it, but its not finding my ISY I get the message "No home automation controllers detected" whenever I launch Mobilinc. But my ISY is perfectly visible on my network. My ISY "About" menu shows the following versions:
Firmware: Insteon_UD994 v.4.2.18 (2014-10-30)
UI: Insteon_UD994 v.4.1.1 (2013-12-12)
Product: ISY 994i (1120) - OpenADR (21010)
My URL HTTP://192.168.10.222/
Internet access : Disabled
Whats up? Did I buy the wrong Mobilinc product? Do I have to enter the IP address of my ISY somewhere in the Mobilinc settings? If so, where? Do I need to purchase and install other software as well? My ISY has a fixed IP assigned 192.168.10.222 is that maybe the problem? Do I need to configure port forwarding or anything else on my router? I have absolutely no intention of controlling the lights from outside the home, this is just for at-home use on my LAN.
I did go into the Mobilinc HD settings age and enter my ISY's IP address, was that the correct thing to do? On those settings it is showing port 80, is that the correct port for my ISY? Does the IP address on this settings page even pertain to the IP address of the ISY, or is that for setting a permanent IP address for the Mobilinc software itself?
I appreciate any help getting this to work, if it wont work I'd appreciate any help getting a refund. Either is fine, but I'd prefer that it work and I keep it.
Please help, I was very motivated by how easy the video made this all look, but that is not my experience.
Thanks
Rick