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Set up for iPad app

PostPosted: Sun Feb 20, 2011 1:46 pm
by Peter holland
I find this app very complicated and cannot set up . Spent hours trying to find out and frankly have just given up and really want my money back . Too complicated to operate . If others have the same problem you will get very poor ratings on the apple app store

comments please

Re: Set up for iPad app

PostPosted: Sun Feb 20, 2011 2:06 pm
by AdminWes
Hi Peter,

What seems to be the problem? Since you've posted under the PowerLinc, I'm assuming you are attempting to setup MobiLinc HD for the PowerLinc controller. The PowerLinc requires a few more manual steps than the SmartLinc or ISY as these act more like servers and can provide this info automaticially to MobiLinc HD.

To setup MobiLinc HD for the PowerLinc please follow these instructions:
1. Tap the settings icon (wrench) in the lower-right corner.
2. Tap "Lighting Controller"
3. Change the Host type to the PowerLinc 2414.
4. Enter you username and password (or leave blank if these wasn't setup in your SDM software).
5. Enter the IP address of the PC hosting SDM for the PowerLinc.
6. Enter the port (9020) or different port if you changed it in SDM.
7. Tap My Devices (the icon that looks like a keypad).
8. Tap "Add Device" at the top-right of the screen.
9. Enter in each of your INSTEON and X10 devices here. Repeat for each device.
10. Tap on My Scenes (the icon that looks like a film role).
11. Tap on "Add Scene" to create a new scene.
12. To add devices to a scene, tap on the gear icon for that scene and tap "Edit" in the upper right corner.
13. Select all the device and the ON level for that device.

If you follow these steps, that will walk you through how to add devices and scenes to MobiLinc HD.

Please post back if you have any questions.

Re: Set up for iPad app

PostPosted: Wed Apr 13, 2011 1:58 pm
by Rad
Is there really no manual avalable? For $50 software I really cant believe this. Is this BB the only place to get support from?

Re: Set up for iPad app

PostPosted: Thu Apr 14, 2011 7:08 am
by AdminWes
Hi Rad,

Please see this forum post for getting started with the PowerLinc:

The main website has some basic getting started steps as well.

A sepearte manual has not been created yet.


Re: Set up for iPad app

PostPosted: Tue Apr 01, 2014 1:38 pm
by NewbLinc
It's 2014 now. Is there a manual yet? I reiterate, a $50 dollar iPad app deserves a comprehensive manual. So the users can get the most of their investment without having to troll the forum for answers.

Thank you.

Re: Set up for iPad app

PostPosted: Tue Apr 01, 2014 5:57 pm
by AdminWes
Hi NewbLinc,

We don't necessarily disagree and a full, comprehensive manual is still on our to-do list. To date, we've chosen to invest all of our resources into advancing the apps and offering direct support at and through our website rather than diverting our limited resources to the creation and maintenance of a manual.

Almost all advanced functions/walkthroughs/guides and initial setup is found on our website:

If you have specific questions, please send to and we'll answer.