Auto Detect Connection Method not working as expected

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Re: Auto Detect Connection Method not working as expected

Postby daled » Sun Aug 26, 2012 12:23 pm

Yes, I was running the Lite version previously and am now running the full version.

Here is what failed to connect: I installed the full version. It found the ISY at the proper address and port, but it could not connect until I changed the default connecton method from "Auto" to "Local". I made no change to the value of the Secure connection method (it still had "REMOTE IP" (or whatever the initial value is)).

Just now, however, I tested again by first filling the Secure field in with an invalid URL (google.com) and then filling it in with the correct external URL of my router, and testing both vial WiFi and via cellular data. It now seems to be working properly when set to "Auto", so perhaps the problem was only with the Lite version? Sorry if I was unclear about that in my original post.

To answer your question about my ISY, I'm using version 3.2.6.
daled
 
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Re: Auto Detect Connection Method not working as expected

Postby AdminWes » Wed Aug 29, 2012 10:28 am

Got it, thanks.

So, just to clarify, are you experiencing any other issues with the Pro version? We'll take a look at the Lite version, but it's the same core networking code. I wouldn't expect there to be any differences.

Wes
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Re: Auto Detect Connection Method not working as expected

Postby daled » Wed Aug 29, 2012 2:48 pm

Wes,
Correct. I'm not experiencing any connection problems with the pro version. Now if it would just support variables.... ;)

Dale
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Re: Auto Detect Connection Method not working as expected

Postby AdminWes » Thu Aug 30, 2012 6:26 am

Thanks Dale,

Variable support is on our to-do list. Hang in there, it's coming.

Wes
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Re: Auto Detect Connection Method not working as expected

Postby bsmithdo » Tue Sep 11, 2012 8:52 pm

I can't get it to work either. Please assist.
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Re: Auto Detect Connection Method not working as expected

Postby AdminWes » Wed Sep 12, 2012 6:06 am

bsmithdo,

Please contact us at support@mobilinc.com with your MobiLinc version (Pro/Lite), INSTEON Controller, and your MobiLinc->My Settings->Lighting Controller settings.

Wes
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