I have Mobilinc Pro and the ISY994i. Within Mobilinc, if I go to "My Devices" or "My Scenes" and select a device/scene to bring up it's device/scene control screen, I can tap on a command (e.g. ON or OFF) with 100% successful response. However, if I tap on a control or scene icon, my success rate drops below 25%.
What I have noticed is that my success rate increases if I try to have a quick and light tap. If I give the icon a solid thump tap, it almost never succeeds. In all cases, the icon registers that it has been tapped and flashes. I have a Samsung Galaxy Note 5 phone. I have gone into the phone settings and increased the "Touch and Hold delay" to 1 second. This did not improve things. I don't know of anything else to try with the phone settings.
I really have not been having issues with other phone apps, just with Mobilinc.
I read about a similar problem in another post, and the recommendation was to uninstall Mobilinc Pro, turn off the phone, then reinstall Mobilinc Pro. I did this, but it did not help. Any other suggestions?