Mobile Integrated Solutions

I have MobiLinc Pro on my Android phone (Samsung Galaxy 4 Active). When I am at home it works fine over WIFI talking to my ISY994i.

I want to use MobiLinc when I am not at home so I have set up the built in VPN client in Android to talk to my VPN server (PPTP) at home. When the VPN is up I can ping the ISY from the phone. Within MobiLinc I can also turn on and off devices and scenes. However the current status of devices and scenes is not displayed, so I can't tell from remote if things are on or off.

Any advice on how I can get the status of devices to show up in MobiLinc over the VPN? Should I expect this to work?

I know that there is a cloud service offered that both the MobiLinc application and the ISY can reach out to use to talk to each other, but I am not interested in paying a monthly fee for the service.

Thanks,

Rex

Hi Rex,

We might have a fix for this. Can you confirm that only the status is affected? Meaning, you can use your VPN to toggle devices ON and OFF OK?

We have identified and addresses a possible issue with the subscription channel that might explain what you are seeing. This fix will be in our next release.

Wes

Yes, I can confirm that over the VPN I can turn devices on and off. My problem is with being able to see the current status of devices (and scenes).

Thanks.

Hi Rex,

Thanks. Watch for our next release and give your VPN scenario a try with the update to see if our fix addressed your issue.

Wes