Mobilinc Pro setup with Insteon Hub Error

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Mobilinc Pro setup with Insteon Hub Error

Postby rrreavis » Sun Sep 18, 2016 1:20 pm

I just purchased Mobilinc Pro and I'm getting an error trying to sync/connect to my Insteon Hub. When I hit the "Tap to Sync with Smartlinc", I get the error popup "SmartLinc Internal Error. The Number of scenes returned for Room: 1 is not equal to 16. A factory reset of SmartLinc may be required."

Has anyone seen this or have a way to correct this? Thanks!
rrreavis
 
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Re: Mobilinc Pro setup with Insteon Hub Error

Postby AdminWes » Mon Sep 19, 2016 7:06 am

Hi rrreavis,

MobiLinc is compatible with the ISY series controller and the old (now discontinued) SmartLinc. MobiLinc will not work with the HUB product from INSTEON.

Wes
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