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use of Iphone on 3G VS Wi-Fi

PostPosted: Fri Apr 02, 2010 5:43 am
by jpgnomad
Hi All,

Can someone help me as to why I cannot connect remoetly to Universal Device module while I am on my IPhine in 3G mode???

Thanks,

Jim

Re: use of Iphone on 3G VS Wi-Fi

PostPosted: Sat Apr 03, 2010 7:46 am
by AdminWes
Hi Jim,

There are a number of reason why this may occur due to the complexity of getting everything in alignment. Here are the things you should look for:

- First verify that everything works when you are on WiFi.
- On your iPhone disable WiFi to force 3G connection.
- On a computer, go to http://whatismyipaddress.com/ and enter the IP address you see here in MobiLinc's IP address field.
- On a computer go into your router's setting and verify that the router is forwarding port 9020 or whatever port you have SDM running on to the internal computer's IP address.
- While in the router settings, verify that the IP address given by the website matches the IP address the router has for its external IP address.
- Once your router is verified and configured to port forward 9020 to SDM and the IPs match, use MobiLinc to control your devices.

I hope this helps,
Wes