Can't connect to Mobilinc Portal

[bojangs]

Hey Wes,

Are there any issues with the Mobilinc Portal right now? Earlier this weekend I found that none of my iOS devices could connect (Orchestrator shows a blank status for all devices/scenes) and in Settings > Lighting Controller > Status it shows "Checking". I tried logging back into the portal but the login button under Host Type > Mobilinc Connect > I Already Have an Account > Log in doesn't seem to actually submit the login attempt--I tried both valid and invalid passwords but the button doesn't do anything. I'm not sure when exactly this started or if it's related to an iOS update (I'm on 15.5 for both iPhone/iPad). I also confirmed that my Mobilinc Portal account is in good standing and my ISY is accessible directly and is up to date on the latest 4.9 FW.

Let me know if you need anything else. Thanks!

[dugaljf@gmail.com]

Also having the same issue with my MobiLinc app on IOS. Under My Settings, Lighting controller the Status just shows Checking. Hopefully this gets resolved soon.

[tnakelsk]

Same issue

[tnakelsk]

It’s working now