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Cannot connect to ISY over web

PostPosted: Thu Oct 18, 2012 2:51 pm
by alohadave808
I have an ISY-994i and I cannot connect to it through the Mobilinc Connect over the web. I want to view cameras, and confirmed with Universal Devices that the ISY is connected to the web. I created an account and that seemed to be successful, but when I try to view the cameras outside of my network I get nothing.

I downloaded the Portal Integration module. Is there another module that I need?

Re: Cannot connect to ISY over web

PostPosted: Fri Oct 19, 2012 6:07 am
by AdminWes
Hi Alohadave808,

MobiLinc Connect is for the ISY only. The portal module allows the ISY to connect to our cloud servers to bridge your MobiLinc app's Devices/Scenes/Program control through our cloud servers and down to your ISY.

Cameras are independent of this. Since cameras do not know anything about our servers, they need to be connected to directly. Please see this forum post on our IP Camera page that talks about how to access your cameras both in and out of your home: