Location Update

[FLSR]

My Mobilinc connect was communicating my location setting correctly with the ISY for weeks. Today I noticed that my location setting remains at "0" no matter if I am away or at home. I have tried to update the values on the ISY and have powered down the iPhone. Nothing changes.

Any suggestions?

[AdminWes]

Hi FLSR,

Please see our notes on geo-fencing on our website here: http://mobilinc.com/features/geofence/

If you are running iOS 7, pay special attention at the bottom to our iOS 7 notes.

Wes

[FLSR]

I checked the information you provided. Location services was on, Mobilinc was running in the background. My radius is set at 300M. Mobilinc is On under location services. WiFi is on.

Again, the location notification was running for weeks but became stuck at a value of "0" 2 days ago.

Any other suggestions?

[AdminWes]

Hi FLSR,

Are you getting the local boundary notification crossing messages?
Is the GPS Arrow at the top-right of the iOS device screen a hollow arrow or solid arrow?

Wes

[FLSR]

I did not receive a boundary notice when I left the area but did get one when I returned. The value state is now at "1" when I am at home.

The GPS arrow is solid.

I guess it "self cured" itself. Thanks for your time.

[AdminWes]

Very good. Glad whatever was stopping MobiLinc from updating your ISY is now cleared.

Thanks for the update.

Wes