Location Update

Post any feedback or questions you have regarding the MobiLinc Connect Service!

Location Update

Postby FLSR » Tue Jan 07, 2014 7:26 am

My Mobilinc connect was communicating my location setting correctly with the ISY for weeks. Today I noticed that my location setting remains at "0" no matter if I am away or at home. I have tried to update the values on the ISY and have powered down the iPhone. Nothing changes.

Any suggestions?
FLSR
 
Posts: 13
Joined: Fri Oct 07, 2011 2:46 am

Re: Location Update

Postby AdminWes » Tue Jan 07, 2014 9:04 am

Hi FLSR,

Please see our notes on geo-fencing on our website here: http://mobilinc.com/features/geofence/

If you are running iOS 7, pay special attention at the bottom to our iOS 7 notes.

Wes
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Re: Location Update

Postby FLSR » Tue Jan 07, 2014 9:39 am

I checked the information you provided. Location services was on, Mobilinc was running in the background. My radius is set at 300M. Mobilinc is On under location services. WiFi is on.

Again, the location notification was running for weeks but became stuck at a value of "0" 2 days ago.

Any other suggestions?
FLSR
 
Posts: 13
Joined: Fri Oct 07, 2011 2:46 am

Re: Location Update

Postby AdminWes » Tue Jan 07, 2014 10:17 am

Hi FLSR,

Are you getting the local boundary notification crossing messages?
Is the GPS Arrow at the top-right of the iOS device screen a hollow arrow or solid arrow?

Wes
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Re: Location Update

Postby FLSR » Tue Jan 07, 2014 1:25 pm

I did not receive a boundary notice when I left the area but did get one when I returned. The value state is now at "1" when I am at home.

The GPS arrow is solid.

I guess it "self cured" itself. Thanks for your time.
FLSR
 
Posts: 13
Joined: Fri Oct 07, 2011 2:46 am

Re: Location Update

Postby AdminWes » Tue Jan 07, 2014 1:41 pm

Very good. Glad whatever was stopping MobiLinc from updating your ISY is now cleared.

Thanks for the update.

Wes
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Site Admin
 
Posts: 2131
Joined: Sat Feb 07, 2009 2:52 pm


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