Hi pmouli,
Here are the things we recommend especially the last option:
- If your ISY is DHCP IP assigned (default) please reboot your network equipment including your router and modem, and then reboot your ISY. Wait 5 minutes and try MobiLinc again.
- If your ISY is fixed IP assigned, please use the Google Open DNS IP for the ISY's DNS IP address: 8.8.4.4
- Try updating your ISY to the latest Release Candidate 4.2.15: http://forum.universal-devices.com/topi ... available/Wes