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Mobilinc Connect renewal problems

PostPosted: Tue Jan 12, 2016 11:26 am
by mrxmas
Hi For the last 3 years my subscription has automatically renewed through Google, as it did this year 1/9/16 and has been posted on my Visa account. However when I try to use MobiLinc through my Android Smartphone or my IPad I continually get a message saying that my subscription has expired. Last year I renewed through my IPad and then Google automatically deducted it too. So this year I just waited and Google renewed it automatically.. But I still cannot acsess my account. Your assistance would be greatly appreciated!

Thanks Steve

Re: Mobilinc Connect renewal problems

PostPosted: Wed Jan 13, 2016 7:57 am
by AdminWes
Hi Steve,

Would you start a support request by emailing with your MobiLinc Connect email address and your ISY's UUID?