Failed Login to ISY from MobiLinc Connect

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Failed Login to ISY from MobiLinc Connect

Postby AnthemAVM » Fri Jun 24, 2016 9:08 am

Everything is working good, but when I get to the login screen for the ISY, and put User ID and Password in says Failed. Retry Authentication.

I would assume that I am using my ISY credintials when it ask?

Thanks
AnthemAVM
 
Posts: 1
Joined: Fri Jun 24, 2016 8:59 am

Re: Failed Login to ISY from MobiLinc Connect

Postby AdminWes » Sun Jun 26, 2016 1:41 pm

Hi AnthemAVM,

If you are using MobiLinc Connect and the Admin Console you need to use your MobiLinc Connect email address and MobiLinc Connect password to log into your ISY.

If you have questions, please email us at support@mobilinc.com with your ISY's UUID and we'll assist you.

Wes
AdminWes
Site Admin
 
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