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Changed Device Names, Alexa Doesn't Recognize

PostPosted: Tue Jan 03, 2017 8:02 pm
by mbking
I received an Echo Dot for Christmas and was able to add the MobiLinc skill successfully, but found that my device names were confusing to Alexa sometimes, so I changed the names in my ISY. The new names immediately updated in my MobiLinc application, but Alexa doesn't recognize the new names, just the old ones. I've tried removing the Mobilinc skill, updating Mobilinc by re-syncing with the ISY (update only), and then re-adding the skill to the Echo. Still doesn't recognize the new names.

Anything I'm missing here. Like the integration, though.

Mark

Re: Changed Device Names, Alexa Doesn't Recognize

PostPosted: Wed Jan 04, 2017 7:13 am
by AdminWes
Hi Mark,

Did you change the Vocal name of the device/scene as well? The vocal name field in the Admin Console is what the Alexa skill uses to "name" your items: http://mobilinc.com/features/echo/

Wes

Re: Changed Device Names, Alexa Doesn't Recognize

PostPosted: Wed Jan 04, 2017 8:24 am
by mbking
Wes,

Thanks for the help. That fixed it. I didn't even know about the Spoken field; guess I have some studying to do.

Thanks again,
Mark

Re: Changed Device Names, Alexa Doesn't Recognize

PostPosted: Thu Jan 05, 2017 10:28 am
by AdminWes
Great! Glad to hear it.

Wes