How to Connect to your Camera Outside of your Network

IP Camera support comes to MobiLinc!

How to Connect to your Camera Outside of your Network

Postby AdminWes » Tue May 22, 2012 6:50 am

To connect to your IP Camera when outside of your network you'll need to enable port forwarding for your camera in your router.

Steps to Port Forward:

1. If you are not using a dynamic DNS address such as the service from, find your external IP address by going to

2. Port forward the Camera's port:
--- Log into your router and find the page option in the router that allows you to port forward data to an internal IP address.
--- Here you need to enter two pieces of information. Enter in the internal IP address that is assigned to your Camera, and enter the internal port used by your camera to accept connection requests.
---- If your router supports an external facing port and internal facing port, set the external and internal port to the same port number.
NOTE: Some ISPs may block access to port 80. If you experience problems connecting, try setting the router's external port to 8080 and the internal (Camera facing) port to 80 or whatever the camera's port is set to.

3. Enter info in MobiLinc Cam Viewer or MobiLinc Pro/HD/OML:
MobiLinc Cam Viewer and MobiLinc Pro/HD/OML on the iPhone:
--- Select your camera.
--- Slide the screen to the right to reveal the settings.
--- Select "Edit".
MobiLinc HD/OML on the iPad:
--- Go to the "My Settings->IP Camera Settings" page.
--- Select your camera.

All Apps:
--- Enter the camera's internal IP address (usually starts with 192.168.x.x or 10.x.x.x) for the "Local http://" field.
--- Enter the camera's internal port (usually port 80) for the "Local Port" field.
--- Enter the external IP address or dynamic DNS for the "Away http://" field from step 1.
NOTE: Do NOT enter http://. Just enter the IP address or DNS address such as:
NOTE 2: If using a dynamic DNS address, make sure all characters are lowercase.
--- Enter the external facing port from step 2 for the "Away Port" field.

4. Tap the Next button and MobiLinc will attempt to connect and configure your camera.

Notes on Camera Reboot:

One thing to note is that if the Camera reboots it may be possible that the IP Camera will receive a different IP address then what is currently assigned. If that happens then your router will forward the data to the wrong internal IP address. You have two options here:
1. Re-enter the IP Camera's IP address in the router to forward the data to the new IP address.
2. Use the supplied manufacture software for your camera to configure the IP Camera to use a fixed internal IP address that doesn't change from reboot to reboot. When setting up a fixed IP address you must pick an IP address that is outside of the range of auto-assigned IP Addresses from your router. Log into your router and look for the DHCP settings. Look for a range of IP Addresses that the router will use to auto-assign network devices in your network. Pick an IP Address that is numerically higher or lower than the auto-assigned range managed by the router.

For example:
Router's IP Address is:
Router auto-assigns up to for a total of 99 auto-assigned IP devices.
Pick IP address for your IP Camera.
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