Status Only Device Keypad on iPhone but not on iPad

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Status Only Device Keypad on iPhone but not on iPad

Postby GQuack » Sat Jan 13, 2018 2:08 pm

Greetings, I have an ISY controller and use Orchestrated MobiLinc on both my iPhone and iPad. On my iPhone for every keypad (6 button and 8 button), only the "A" button is controllable, every other button on every keypad shows up as a status only device. On the iPad every button on every keypad is controllable as it should be. What's happening?
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Re: Status Only Device Keypad on iPhone but not on iPad

Postby AdminWes » Sun Jan 14, 2018 1:57 pm

Hi GQuack,

The KPL sub buttons are not actually controllable over INSTEON. This is a limitation to the INSTEON protocol. As a work around, what you do is you add these KPL sub-buttons to their own scenes and make the KPL button the scene controller. Then, resync MobiLinc and then when you tap the icon of the KPL sub-button, MobiLinc will turn the scene on which has the effect of turning the KPL button light on as well.

Hopefully that background helps.

Wes
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Re: Status Only Device Keypad on iPhone but not on iPad

Postby GQuack » Sun Jan 14, 2018 3:36 pm

Appreciate the reply Wes and I’m sort of following but I expected the behavior to be the same between the iPad and the iPhone. I do have scenes set up using the KPL button as a controller and on the iPad I can turn that scene on and off by hitting the graphic KPL button. But on the iPhone, that same button that I can hit on the iPad I cannot do anything with on the iPhone. Guess this is also telling me for consistency is to use the scene itself rather than the keypad for a favorite.
GQuack
 
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Re: Status Only Device Keypad on iPhone but not on iPad

Postby AdminWes » Mon Jan 15, 2018 12:37 pm

It should work the same way...assuming the iPhone is synced with your ISY.

Try this, open MobiLinc on the iPhone and go to Settings->Lighting Controller->Sync->Update Only. Once synced, go to devices and find a sub-button KPL. Tap the icon. You should see the scene that the KPL is a controller of turn on.

Wes
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Re: Status Only Device Keypad on iPhone but not on iPad

Postby GQuack » Mon Jan 15, 2018 1:30 pm

They do not work the same way, just synced both devices. Let's use the Lanai_Exterior_Keypad as an example. The "D" button is the controller for a scene which also turns on buttons "A", "B", and "C" along with their associated devices.

On the iPad I can tap the "D" button and everything works as expected.

When I bring up that same keypad on the iPhone all of the buttons except for "A" show as Status Device only.

Screenshots attached (iPad left, iPhone right)

Regards
Attachments
Keypad_D.jpg
Keypad_D.jpg (131.75 KiB) Viewed 577 times
GQuack
 
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Re: Status Only Device Keypad on iPhone but not on iPad

Postby AdminWes » Mon Jan 15, 2018 1:59 pm

Can you send these to support@mobilinc.com? For some reason, I can't see your iPhone screenshot.

Wes
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Re: Status Only Device Keypad on iPhone but not on iPad

Postby GQuack » Tue Jan 16, 2018 11:21 am

Ok folks, I’m the idiot, user error. So sorry to waste Wes’ time.
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