Hi jbredz28,
iLinc will intially use the internal IP address that ISY has assigned from your router/DHCP server. In order to connect to ISY externally from your home follow these steps:
1. Find your external IP address. ISY will tell you what that is if you enable internet access from within the ISY admin console. Or, you can find your external IP address by logging into your router and look for the IP address your internet provider has assigned to your router.
2. Port forward the ISY communication port. Log into your router and find the page option in the router that allows you to port forward data to an internal IP address. Here you need to enter two pieces of information. Enter in the internal IP address that is assigned to ISY, and enter the port to forward the data on. ISY defaults to port 80 for HTTP access and port 443 for HTTPS access. NOTE: Most internet providers block incomming data on port 80. I'd recommend that you set this value to 443 and use HTTPS access.
3. Enter info in iLinc.
a. Open iLinc and go to the "My Settings" page.
b. Select HTTPS for "Connect Method".
c. Enter the external IP address for the "Host -
https://" field.
d. Enter "443" for the Port.
4. Tap the Sync button and iLinc will attempt to sync with ISY over HTTPS.
Once you have these steps in place you won't need to go back to your internal IP address as using the external IP address, even if you are on the internal wifi network, will work just as well.
One thing to note is that if ISY reboots it may be possible ISY will receive a different IP address then what is currently assigned. If that happens then your router will forward the data to the wrong internal IP address. You have two options here:
1. Re-enter the ISY IP address in the router to forward the data to the new port.
2. Tell ISY to use a fixed internal IP address that doesn't change from reboot to reboot. This is a bit more complicated to do and instructions for performing this can be found on the Universal-Devices Wiki page (
http://www.universal-devices.com/mwiki/index.php?title=ISY-99i/ISY-26_INSTEON:Advanced_Configuration_Guide#CT_.E2.80.93_Configure_TCP.2FIP)