Mobilinc Pro on IPad

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Mobilinc Pro on IPad

Postby Kevin M. » Sat May 18, 2013 11:19 pm

2 updates ago there is an issue with Pro on the iPad, launch app, when its is 2x viewing mode, you can't do anything, I have to reduce it to 1x and back to 2x in order to use app, can you fix?
Kevin M.
 
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Re: Mobilinc Pro on IPad

Postby AdminWes » Sun May 19, 2013 8:48 am

Hi Kevin,

Are you launching MobiLinc Pro in Landscape on the iPad? If so, there's a known issue on the first launch of Pro on the iPad in landscape. Rotating to portrait and back to landscape fixes the issue. This working correctly on iOS 5. iOS 6 introduced the issue. We, so far, have been unable to find anything in the MobiLinc code that would cause this. It appears to be isolated to iOS 6 devices.

Does this describe your issue, or is this something else?

Wes
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Re: Mobilinc Pro on IPad

Postby Kevin M. » Mon May 20, 2013 4:38 pm

Correct, launching in Landscape does this, I will try your suggestion, but just hitting 1x and back to 2x solves it for now.
Kevin M.
 
Posts: 4
Joined: Sat May 18, 2013 11:10 pm

Re: Mobilinc Pro on IPad

Postby AdminWes » Tue May 21, 2013 6:25 am

Great, thanks.
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