by AdminWes » Mon Jan 22, 2018 7:13 am
Hi Jeff,
This will happen when MobiLinc can't "see" your ISY over UPnP. Reasons could be:
- The iPhone is on a different Wi-Fi network then your ISY. Example: Guest network, neighbors network, or is using a VPN.
- The network is blocking UPnP from traveling to/from the iPhone and the ISY. Check router settings and network setup to ensure that UPnP is allowed to travel on the network.
Wes