by AdminWes » Sun Jan 17, 2010 8:47 am
Hi wacvmd,
Verify the following:
- Verify your internal (192.168.xxx.xxx) ISY IP address is entered in My Settings for the HTTP field and port.
- Verify your external router IP (or dyndns name) is entered in the HTTPS (SSL) field and SSL Port. The default port number is 443, is this the port that your are forwarding to your ISY?
- Verify that the Connect Method is set to Auto or HTTPS. If you set the connect method to HTTPS you will force iLinc to always connect using the HTTPS (SSL) IP and Port.
Once you verify the information tap "Sync with ISY" to test the connection.
One thing to keep in mind is that there are some routers that do not allow you to do loopback routing from inside your home. So for example, some routers do not forward data to an internal IP if the source of the request (your iPhone on Wi-Fi) is an internal IP address. For your test disable Wi-Fi on your iPhone and force a 3G connection.
Wes