ISY Upgrade to 4.1.0 (beta)

Post any feedback or questions you have regarding the MobiLinc Connect Service!

ISY Upgrade to 4.1.0 (beta)

Postby mwareman » Sat Nov 09, 2013 8:42 am

Wes,

Mobilinc connect no longer seems to work after the ISY upgrade to 4.1.0. The release notes (http://forum.universal-devices.com/view ... 25&t=12558) list:

[MOBILINC] - Changed the Dispatcher URL for MobiLinc Connect


Is there something that needed changing your end as well? Is the new dispatcher URL correct?

Thanks

Michael.
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Re: ISY Upgrade to 4.1.0 (beta)

Postby AdminWes » Sat Nov 09, 2013 9:03 am

Hi Michael,

There appears to be a small subset of ISYs that are not able to connect to our service under the new dispatcher. Most work just fine (including all of our test lab ISYs). We're working with UDI to identify the root cause.

My recommendation is revert your ISY firmware back to the last official release 4.0.5 if your ISY is affected until the root problem can be identified and fixed.

Wes
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Re: ISY Upgrade to 4.1.0 (beta)

Postby mwareman » Sat Nov 09, 2013 12:33 pm

OK - Thanks.

I've changed back to direct access for the time being. Thanks for looking into it. I'm sure you are aware of the forum over at UDI on this: http://forum.universal-devices.com/view ... 04&p=98437

Michael.
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Re: ISY Upgrade to 4.1.0 (beta)

Postby AdminWes » Sat Nov 09, 2013 3:39 pm

Thanks Michael,

Yes, we are aware. Thanks for letting us know.

Wes
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Re: ISY Upgrade to 4.1.0 (beta)

Postby racetercel » Mon Nov 18, 2013 8:36 am

I am experiencing this issue with 4.1.0 as well. Are there instructions on how to configure for direct access?

Regards,
Bertram
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Re: ISY Upgrade to 4.1.0 (beta)

Postby AdminWes » Mon Nov 18, 2013 3:55 pm

Hi Bertram,

Unless you absolutely need the other features added to 4.1.0 beta, we are recommending users stay with the latest official firmware release until we can resolve this 4.1.0 beta release issue.

Wes
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Re: ISY Upgrade to 4.1.0 (beta)

Postby AdminWes » Thu Nov 21, 2013 4:54 pm

Hi Folks,

With UDI's help, we've got a solution in place for those affected under the 4.1.0 firmware. We were able to implement a solution server side, so there is nothing extra you need to do with 4.1.0.

As you use ISY's beta firmware 4.1.0 and MobiLinc Connect please let us know at support@mobilinc.com if you run into any issues.

Thank you for your patience.
Wes
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