Alexa will not recognize one name for my light

Post any issues or bug reports here!

Alexa will not recognize one name for my light

Postby psychopet » Tue Jun 04, 2019 5:32 pm

I have multiple devices that I use with Alexa vocal commands. All of a sudden 1 of my lights stop being recognized by alexa. I have changed the name in the Mobilinc app, I changed the name in the ISY and the Moblilinc app, resynced with the ISY and then it works once, and only once. I have been round and round and it only works once. Please help
psychopet
 
Posts: 2
Joined: Tue Jun 04, 2019 5:08 pm

Re: Alexa will not recognize one name for my light

Postby AdminWes » Tue Jun 04, 2019 6:15 pm

Hi psychopet,

If your ISY is running 4.x firmware and change the spoken name in the Admin Console, make sure to click "Save" on the Program tab. This signals MobiLinc Connect to resync your ISY and update Alexa.

Full directions here: http://mobilinc.com/features/echo/

Wes
AdminWes
Site Admin
 
Posts: 2131
Joined: Sat Feb 07, 2009 2:52 pm

Re: Alexa will not recognize one name for my light

Postby psychopet » Tue Jun 04, 2019 6:38 pm

Sorry, I finnally figured out where the problem was, it was in the alexa.amazon.com smarthome/devices. I got it fixed. I just had to delete it there and then rediscover it.
psychopet
 
Posts: 2
Joined: Tue Jun 04, 2019 5:08 pm


Return to Bug Reports

Who is online

Users browsing this forum: No registered users and 0 guests

cron