Background image?

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Background image?

Postby imagamejunky » Fri Oct 03, 2014 4:46 pm

Wes? Are you even looking at your own forum?

How are we supposed to change the background image?
I clearly see in the settings that it is possible to select from photos stored on the ipad but once I pick one of them then nothing happens. The default photos remain.

Please respond to my valid questions
Nick
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Re: Background image?

Postby AdminWes » Sun Oct 05, 2014 12:05 pm

Hi Nick,

It's only been a few days! On the weekend none the less ;) If you email our direct support email you'll get a faster turnaround to your questions.

To set your background image go to Settings->MobiLinc Settings->Background Settings and select the time of day image to change. It's possible you changed a background image for a different time of day then when it actually was displaying. If you just want a static image, change all four times to the same background image.

Wes
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Re: Background image?

Postby imagamejunky » Sun Oct 05, 2014 6:52 pm

Thanks for getting back to me with all of my posts Wes.
The steps you are describing are the exact steps I have been taking.
This is a new ipad air. I took pictures with it's built in camera. I have tried to use one of these pictures for all 4 of the mobilinc times in the setup menu with no success. Like I said, I select a picture and then nothing happens after. The default backgrounds remain.
Nick
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Re: Background image?

Postby AdminWes » Mon Oct 06, 2014 6:41 am

Hi Nick,

Are you by chance using iOS 8? I just tried this on my test iPad with iOS 8.0.2 and see the same issue as you've reported. I've added this to our list of items to look at for our iOS 8 update we're working now.

Wes
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Re: Background image?

Postby imagamejunky » Mon Oct 06, 2014 9:37 am

Yes. IOS 8.
This morning I installed Mobilinc HD on an old ipad version 1. The background photo function works perfectly on it. The problem is definitely ios 8
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Re: Background image?

Postby AdminWes » Mon Oct 06, 2014 10:45 am

Thanks Nick, I'll get it looked at.

Wes
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Re: Background image?

Postby imagamejunky » Tue Dec 09, 2014 8:10 am

Wes,
Do you have any information on this yet? There has to be a way to get the background image fixed with iOS 8.
Thanks
Nick
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Re: Background image?

Postby AdminWes » Tue Dec 09, 2014 8:42 am

Hi Nick,

This is fixed. We're just waiting for Apple to approve 4.1: http://forum.universal-devices.com/topi ... ersion-41/

Wes
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Re: Background image?

Postby imagamejunky » Tue Dec 16, 2014 9:22 am

Works great Wes!
Thanks
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Re: Background image?

Postby AdminWes » Tue Dec 16, 2014 10:01 am

Thanks Nick!

Wes
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