Scenes not showing up

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Scenes not showing up

Postby drprm1 » Sun Nov 15, 2015 8:45 am

Mobilinc HD on iPad2 iOS 9
ISY
Scenes don't show up at all..Changing filters does nothing???

Thanks for any suggestions
drprm1
 
Posts: 4
Joined: Sun Nov 15, 2015 8:34 am

Re: Scenes not showing up

Postby AdminWes » Sun Nov 15, 2015 5:05 pm

Hi Drprm1,

Please resync MobiLinc to your ISY under Settings->Lighting Controller->Host Type->Sync->Update Only.

Reset your scene filter back to OFF.

Wes
AdminWes
Site Admin
 
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Re: Scenes not showing up

Postby drprm1 » Sun Nov 15, 2015 6:23 pm

Resynced, Update only

Filter set to off still nothing in My Scenes
drprm1
 
Posts: 4
Joined: Sun Nov 15, 2015 8:34 am

Re: Scenes not showing up

Postby drprm1 » Sun Nov 15, 2015 6:31 pm

Everything else works perfectly..it's the same on my iPad and iPhone.
drprm1
 
Posts: 4
Joined: Sun Nov 15, 2015 8:34 am

Re: Scenes not showing up

Postby AdminWes » Mon Nov 16, 2015 6:32 am

At this point I'll need to connect to your ISY to see what's happening. There might be an invalid XML character in a scene name somewhere that iOS can't process. Please send me your UUID if using MobiLinc Connect to: support@mobilinc.com or your external login path and credentials. I'll need to connect from the lab and investigate what your ISY is sending MobiLinc that's causing the missing scenes.

Wes
AdminWes
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Re: Scenes not showing up

Postby drprm1 » Tue Nov 17, 2015 6:31 am

Requested info sent

Thx!
drprm1
 
Posts: 4
Joined: Sun Nov 15, 2015 8:34 am


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