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Light won't turn on/off from dashboard

PostPosted: Sun Sep 18, 2016 2:26 pm
by jmesberg
Odd problem. I've been using Mobilinc successfully for several years. I recently had a PLM problem and had to replace my PLM. Once replaced everything was working well again (after I resynced Mobilinc to the ISY) except for one specific light (out of over 30). This light is fully controllable from the ISY Java applet, and from Mobilinc except from the dashboard itself (i.e. if I go into the My Devices menu, or just get to the entry from the gear on the Dashboard the light is fully controllable, but touching the device symbol on the dashboard doesn't do anything).

Does anyone have any ideas?


Re: Light won't turn on/off from dashboard

PostPosted: Mon Sep 19, 2016 7:08 am
by AdminWes
Hi John,

Try removing the light from the Dashboard and confirming that it's been removed. Then add it back to the Dashboard and confirm that the Dashboard shows the right status for the light. Turn the light on/off from Admin Console and verify that the light changes status on the Dashboard. Then tap the light to toggle it on/off from the Dashboard.