Page 1 of 1

No remote connection

PostPosted: Thu Nov 19, 2015 8:24 pm
by chago2012
I recently purchased a Nexus 6P (which runs Marshmallow) and have it on Project Fi. I still have my previous phone, a Samsung S3, on Verizon, running on Android 4.4.2 or 3.

I installed Mobilinc on the Nexus and configured it the same as the Samsung phone. The Samsung works fine both local (connected to my home's wi-fi) and remote. I can also connect to the controller remotely using a browser on my work PC (so I know the URL/IP work). The Nexus connects just fine to the controller when local, but it doesn't remotely, wi-fi or cell network.

I do use Tasker for some control tasks. They run fine on the Samsung, not on the Nexus due to the connection problems.

I've tried a variety of things without luck, including playing with the "Aggressive hand off from wi-fi to cell" setting. I vaguely recall this being an issue before, possibly something dealing Mobilinc not handling the transition from Wi-Fi to cell very well, but I don't remember for sure or how it may have been fixed.

Any ideas what I can check? Thanks in advance!

Re: No remote connection

PostPosted: Fri Nov 20, 2015 7:10 am
by AdminWes
Hi chago2013,

Please make sure you are running that latest ISY firmware to address an Android 5 incompatibility when accessing the ISY over HTTPS (remote): ... -official/
"I'm using Android 5.x and MobiLinc is unable to connect via a direct IP over HTTPS (externally) to my ISY."

Google removed many older HTTPS cipher methods from Android 5.x. As a result, the default security configuration of the ISY became unsupported by Android 5. Universal Devices released a firmware update for ISY-994i users here that addresses the issue. Please update your ISY firmware to 4.2.30 or later.