Stuck at "Select Isy" while adding Alexa Skill

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Stuck at "Select Isy" while adding Alexa Skill

Postby Newtonite » Mon Dec 30, 2019 11:54 am

After Alexa succesfully logged on to my Mobilinc account, the page is stuck at "Select ISY" webpage, with the Mobilinc logo at the top.

How do I troubleshoot this?
Newtonite
 
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Joined: Mon Dec 30, 2019 11:50 am

Re: Stuck at "Select Isy" while adding Alexa Skill

Postby AdminWes » Tue Dec 31, 2019 2:34 pm

Send us a support email with your ISY's UUID to: support@mobilinc.com so we can investigate and offer specific advice.

Wes
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Re: Stuck at "Select Isy" while adding Alexa Skill

Postby Newtonite » Wed Jan 01, 2020 3:58 pm

AdminWes wrote:Send us a support email with your ISY's UUID to: support@mobilinc.com so we can investigate and offer specific advice.

Wes


I will. But a quick question: is Alexa integration offered during the 14-day free trial? I’m still on trial.
Newtonite
 
Posts: 2
Joined: Mon Dec 30, 2019 11:50 am

Re: Stuck at "Select Isy" while adding Alexa Skill

Postby AdminWes » Thu Jan 02, 2020 11:11 am

Yes!
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