Mobile Integrated Solutions

2 updates ago there is an issue with Pro on the iPad, launch app, when its is 2x viewing mode, you can't do anything, I have to reduce it to 1x and back to 2x in order to use app, can you fix?

Hi Kevin,

Are you launching MobiLinc Pro in Landscape on the iPad? If so, there's a known issue on the first launch of Pro on the iPad in landscape. Rotating to portrait and back to landscape fixes the issue. This working correctly on iOS 5. iOS 6 introduced the issue. We, so far, have been unable to find anything in the MobiLinc code that would cause this. It appears to be isolated to iOS 6 devices.

Does this describe your issue, or is this something else?

Wes

Correct, launching in Landscape does this, I will try your suggestion, but just hitting 1x and back to 2x solves it for now.

Great, thanks.